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Yes, our standard service is door to door, although we also have options for door to door via a period in storage, in either NZ or Australia. In tandem with our service partners, we provide a seamless service that includes all standard customs and quarantine clearances and delivery to your new home in Australia.

Our service partners place items in the correct rooms, unpack to a flat surface and clear any left-over packing materials, as long as this is part of the same delivery journey. While there are no hidden costs it’s very important you read up on the rules and regulations around importing goods into Australia. Our staff will provide you with all the information you need for a successful door-to-door service, and check that you’ve completed the correct documentation. If you haven’t followed the regulations your goods may be subject to unexpected additional costs and delays.

For more information visit the website for Australian Department of Water and the environment.